STORE POLICY
Terms & Conditions
These terms and conditions apply to the supply of Products and services from this Website. By ordering any Products from this Website you agree to be bound by the conditions as set out in this Agreement. You must accept these conditions before ordering any Products from the Website.
AGREEMENT for SUPPLY of PRODUCTS
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DEFINITIONS
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In this Agreement, unless the context indicates otherwise:-
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"Agreement" means the agreement constituted by the terms set out in this document between you and us, and includes any variation to this Agreement.
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"Associates" has the meaning given in the Corporations Act 2001 (Cth).
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"Consequential Loss" includes, without limitation:-
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loss of profits
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loss of revenue
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loss of data
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lost production
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loss of business
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loss of the benefit of any contract or other agreement or arrangement
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losses which do not arise naturally from a breach of contract in the usual course
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death or personal injury
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damage to health
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damage to reputation and
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legal costs
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"Linked Websites" has the meaning given to that term in clause 5(a).
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"Products" are any goods offered for sale on the Website or supplied or promoted by us.
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"We", "us" and "our" are references to Beautiva Pty Ltd ACN 667 058 531 and the registered trading names Beautiva Beauty Shots and Beautiva Laboratories and any Associates of those companies, and each of them severally.
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"Website" means the Beautiva Pty Ltd website at http://www.beautiva.com.au
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"You" and "your" are references to either a user of the Website or a purchaser or prospective purchaser of the Products.
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CONDITIONS FOR ORDERING
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We do not offer to sell any Products for delivery or use outside of Australia.
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If you purchase or use any Products, you:-
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warrant and represent that you are at least 18 years of age
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are ordering the Products for consumption in Australia
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warrant, represent and agree that you have sought, and will continue to seek, advice from independent, appropriately qualified and licensed health practitioners relating to your proposed use of any Products
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warrant, represent and agree that you will only use Products and any information obtained from the Website in accordance with the advice and supervision of independent, appropriately qualified and licensed health practitioners and
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warrant, represent and agree that you will not re-sell or otherwise re-supply any Products unless expressly agreed in writing by us
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USE OF INFORMATION and PRODUCTS
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All information provided by us on the Website or on or in respect of any Products is provided by us as general information and is not in the nature of advice. We reserve the right to update or otherwise change this information at any time.
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We do not make any representations or warranties that any information we provide is reliable, up-to-date, accurate, complete or suitable for any particular purpose or that your access to the Website will be uninterrupted, timely or secure.
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We are not liable for any direct, indirect loss or Consequential Loss resulting from any action taken or reliance made by you on any information, content or material on the Website, or your use of the Website or any Products.
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Your use of information provided on the Website, and any Products, is entirely at your own risk.
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You must not adapt, reproduce, store, distribute, transmit, print, display, publish or create derivative works from any material downloaded from the Website. In addition, you may not commercialise any Products, or any information or materials downloaded from the Website.
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INTELLECTUAL PROPERTY
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Copyright
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Copyright on the Website (including text, graphics, photographs, logos, icons, sound recordings and software) is owned or licensed by us. Subject to the exceptions prescribed under the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you must not:-
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adapt, reproduce, store, distribute, print, display, perform, publish, or create derivative works from any part of the Website or any material downloaded from the Website; or
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commercialise any information obtained from any part of the Website, or any Products.
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Trademarks
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The trademarks and registered names and companies Beautiva Pty Ltd, Beautiva Beauty Shots and Beautiva Laboratories, and the other trademarks and logos on our Products are our property.
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You must not use any of our trademarks without our written permission.
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Without limiting clauses 4.2.1 or 4.2.2, you agree that you will not use any of our trademarks:-
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in or as the whole or part of your own trademarks
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on your website or in any marketing or promotional materials or
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in connection with activities, products or services that are not ours.
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Third Party Rights
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Copyright and other intellectual property rights in some of the Website content is owned by and will remain the sole property of third party content providers, including owners of Linked Websites. In relation to the intellectual property of another content provider, you may: -
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not copy, modify, publish, transmit, transfer, or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of it, in whole or in part;
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download or copy the content only for your own personal use, provided that you maintain all copyright and other notices contained in that material; and
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not store electronically any significant portion of any Website content.
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LINKED WEBSITES
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The Website may contain links to third party websites ("Linked Websites"). The content of Linked Websites may not be current or be maintained. We are not responsible for the content or privacy practices of any Linked Websites and do not control or guarantee the accuracy, relevance, timeliness, or completeness of information on Linked Websites.
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We do not make any representations or warranties that any information on Linked Websites is reliable, up-to-date, accurate, complete, or suitable for any particular purpose or that your access to Linked Websites will be uninterrupted, timely or secure
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Links to particular items are not to be construed as endorsements by us of any views expressed, products or services offered on Linked Websites or of the organisations sponsoring the Linked Websites.
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Our links to Linked Websites should not be construed as an endorsement, approval, or recommendation by us of the owners or operators of those Linked Websites, or of any information, graphics, materials, products or services referred to our contained on Linked Websites, unless and to the extent expressly stipulated to the contrary.
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VARIATION
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We may vary the terms of this Agreement at any time by altering the "Terms & Conditions" as displayed on the Website, in which case changes will be effective immediately upon notification on the Website.
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PRIVACY POLICY
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We undertake to: -
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deal with any of your personal information we collect as a consequence of your use of the Website in accordance with; and
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otherwise to comply with,
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the terms of our privacy statement which is available below.
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Security of Information
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Information is also collected by our payment gateway service providers. No data transmission over the internet can be guaranteed as totally secure.
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Whilst we strive to protect your information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmitted information, we will take reasonable steps to preserve the security of the transmitted information.
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Disclaimer
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We do not accept responsibility for any direct loss, indirect loss, Consequential Loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with: -
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your use of this Website
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any Linked Websites or
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your use or reliance on information contained on or accessed through this Website.
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System Security
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You must not, and you must not permit any other person to: -
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violate or attempt to violate any aspect of the security of the Website
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modify, reverse engineer, disassemble, decompile, copy, or cause damage or unintended effect to any portion of the Website, or any software used on the Website.
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You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution. Examples of violations include: -
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accessing data unlawfully or without consent
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attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures
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attempting to interfere with service to any user, host, or network, including without limitation, via means of overloading, "flooding", "mail bombing" or "crashing"
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forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting and
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taking any action in order to obtain Products to which you are not entitled.
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General
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We accept no liability for any failure to properly comply with the terms and condition of this Agreement.
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Any provision of this Agreement, which is illegal, void or unenforceable in a jurisdiction will, as to that jurisdiction, be ineffective to the extent of the illegality, voidability or unenforceability, but without invalidating the remaining provisions of this Agreement or affecting the validity or enforceability of that provision in another jurisdiction.
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If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on another occasion.
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Governing Law
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The Website is operated from New South Wales, Australia. We make no representations that the content and materials on the Website are appropriate for use in other locations.
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These terms and conditions and your use of the Website are governed by the laws in force in New South Wales, Australia. By using the Website or ordering Products via the Website, you agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia.
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PERSONAL INFORMATION
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You agree to provide accurate and up-to-date information about yourself to enable us to provide you with the Products.
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We will deal with your personal information held by us in accordance with the terms of our privacy statement which is available below.
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SECURITY of INFORMATION
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Information is also collected by our payment gateway service providers. No data transmission over the internet can be guaranteed as totally secure.
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Whilst we strive to protect your information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmitted information, we will take reasonable steps to preserve the security of the transmitted information.
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DISCLAIMER
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We do not accept responsibility for any direct loss, indirect loss, Consequential Loss, or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with:-
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your use of this Website
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any Linked Websites or
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your use or reliance on information contained on or accessed through this Website.
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Except for losses attributable to breaches of the consumer guarantees, to the extent permitted by law, any condition or warranty which could otherwise be implied in connection with the Products or this Website is excluded.
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Where the Products are NOT acquired for personal, domestic, or household use or consumption, our liability for any direct loss, indirect loss, Consequential Loss or damage, however caused (including through negligence), which you may incur or suffer in connection with: -
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your use of this Website
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any Linked Websites or
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your use or reliance on information contained on or accessed through this Website is limited to (at our election) one or more of the following;
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replacement of the Product or the supply of equivalent Product or
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the payment of the cost of replacing the Product or of acquiring equivalent Product
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Nothing in this Agreement excludes any guarantees or liability arising under consumer law or any other statute if and to the extent that liability cannot be lawfully excluded.
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Product delivery will be via Australia Post or any other delivery agent of our choosing. Subject to our obligations under clause 9, under no circumstances will we be liable for any direct, indirect or Consequential Losses arising from any of:-
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a failure or delay in the delivery of Products;
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delivery of Products to an incorrect address; or
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damage, loss, or theft of Products at any time after they are posted by us.
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SELLERS DISCRETION
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Wherever under this Agreement the Seller has the right to approve or determine any matter, Seller's approval or determination will be in Seller's reasonable discretion unless expressly provided to the contrary in this Agreement.
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PROMOTIONS
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Conditions. Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer. Promotions may not be combined with any other offers unless explicitly noted. Qualifying promotion amount applies to merchandise only, excluding Gift Cards and shipping and handling charges (unless otherwise stated). Promotions are only available for a limited time and only valid when listed/advertised on www.beautiva.com.au
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Offers are non-transferable. All monetary amounts specified in these terms and conditions are in Australian dollars (AUD). Promotions may be subject to availability.
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'Excluded Items' means sale items and electronic Gift Cards unless otherwise stated.
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Redemption. To redeem an offer during an Offer Period, enter the advertised redemption code into the promo code box during the checkout process or purchase using auto-applied code. A coupon code cannot be used in conjunction with any other offer. You can only use the redemption code once unless otherwise stated.
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Offers: From time to time we may run promotions on our website which are subject to both these Terms and any additional promotion-specific Terms which are incorporated into these Terms by reference. You should ensure that you read the specific conditions that apply to each promotion. By proceeding to purchase you agree and accept the Terms of the applicable promotion(s)
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Site-wide offers include all published products onsite unless stated otherwise
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ORDERING
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You may place an order directly through the Website, in which case you expressly and severally agree to the Terms and Conditions.
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If you order Products, we will send an email message and tax invoice, which will confirm the:-
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Date of Order
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description of the Products ordered
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order identification number
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delivery address and
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price of the Products (including GST and postage)
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Some of the Products may not be available at the time of your order. If we do not have the Products you order in stock, we may (but are not bound to) offer you alternatives before we dispatch your order. If this happens, we will telephone you or email you and you may, by telephone or email:-
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accept the alternatives we offer
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cancel your order or
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continue with the order, but tell us by email to omit the out-of-stock item
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We are not bound to supply any Products in the quantities ordered, or at all.
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Despite any email or other order confirmation we provide to you, we are not bound by any anticipated delivery date we provide.
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PRICE and PAYMENT
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All prices stated on the Website are inclusive of GST.
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The prices for delivery within Australia can be viewed under the tab on the Website titled "Shipping".
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You must pay us the full price of your order before we will send any part of it.
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You may pay by electronic funds transfer, credit card or debit card using Mastercard/Visa/American Express or use Afterpay or PayPal.
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If you opt to pay by:-
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Credit card, debit card, Afterpay or PayPal, your payment will be processed immediately on placing your order for Products;
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Electronic funds transfer, you must pay within 72 hours of receipt of our tax invoice, and upon receipt of your payment we will process your order.
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Afterpay allows you to pay for your purchase over 4 instalments due every 2 weeks. In some cases, Afterpay may require you to make a payment at the time of purchase.
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DELIVERY
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Ownership and risk in the Products will pass to you from the moment they are posted by us.
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Products will be posted to the address stipulated in your order. You are responsible for ensuring that someone is present to accept delivery. Our couriers do not require a signature to leave a parcel, we recommended that you provide your work address for delivery if you won't be home during business hours.
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We may post Products in instalments if not all of the Products you order are available at the same time for delivery.
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RIGHT OF CANCELLATION and RETURNS POLICY
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In some circumstances you may have a legal right to return Products, for example, where consumer law applies, pursuant to one of the consumer guarantees under consumer law.
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We will not accept returns of Products, provide a refund, or exchange Products if you simply change your mind after ordering Products.
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If you do have a right of cancellation, you must tell us you wish to cancel within seven days of receiving the Products.
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The Products must be returned to us within 21 days of receiving them:-
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in their original condition (both Products and packaging)
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securely wrapped
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together with our delivery slip and
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at your own risk and cost.
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When we have received the Products, we will credit your credit card or debit card with the purchase price of the Products no later than 30 days from the date the Products are received by us.
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Ownership and risk, including damage, loss or theft of Products, will remain with you until the Products are receipted by our warehouse.
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DISPUTE RESOLUTION
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The parties will use reasonable endeavours acting in good faith to resolve any dispute arising in connection with this Agreement ("Dispute") as soon as reasonably possible.
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If the parties cannot resolve a Dispute within fourteen (14) days a party may give notice to the other describing the Dispute and requiring its resolution under this clause, in which case the parties will refer the Dispute to mediation by a New South Wales Law Society ("NSWLS") approved mediator who is:-
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agreed by the parties, or
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failing their agreement appointed by the President of the NSWLS on the application of any party, on the terms of the standard mediation agreement approved by the NSWLS and any information obtained solely under that reference may not be used for any purpose other than settling the Dispute under this clause.
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If the Dispute is not resolved within twenty-one (21) days of its referral to mediation, a party may commence proceedings in any court of competent jurisdiction.
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All proceedings under this clause will be held at the NSWLS offices unless the parties agree otherwise.
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Each party must continue to perform their obligations under this Agreement despite the Dispute or any proceedings under this clause.
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Except where urgent interim or preliminary relief from a court of competent jurisdiction is being sought, no party may commence proceedings in any court seeking resolution of the Dispute until the provisions of this clause have been complied with.
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The parties agree that:-
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a party’s failure to comply with the provisions of this clause may cause irreparable harm and/or substantial damage to the other party;
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damages are an inadequate remedy for any breach or threatened breach of this clause; and
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if a party fails to comply with that party’s obligations under this clause:-
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the non-defaulting party may seek specific performance without proof of actual damage; and
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neither the defaulting party nor any person under their control may claim that the breach should not be the subject of equitable relief.
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GENERAL
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We accept no liability for any failure to properly comply with the terms and condition of this Agreement.
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Any provision of this Agreement which is illegal, void or unenforceable in a jurisdiction will, as to that jurisdiction, be ineffective to the extent of the illegality, voidability or unenforceability, but without invalidating the remaining provisions of this Agreement or affecting the validity or enforceability of that provision in another jurisdiction.
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If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on another occasion.
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GOVERNING LAW
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The Website is operated from New South Wales, Australia. We make no representations that the content and materials on the Website are appropriate for use in other locations.
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These terms and conditions and your use of the Website are governed by the laws in force in New South Wales, Australia. By using the Website or ordering Products via the Website, you agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia.
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SELLERS DISCRETION
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Wherever under this Agreement the Seller (Beautiva Pty Ltd) has the right to approve or determine any matter, Seller's approval or determination will be in Seller's reasonable discretion unless expressly provided to the contrary in this Agreement.
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Privacy Policy
1. PRIVACY GUARANTEED
This Privacy Statement explains how Beautiva Pty Ltd ACN 667 058 531 deals with privacy issues in providing products through the Beautiva Pty Ltd website at www.Beautiva.com.au (“the Website”).
By using or accessing the Website, you consent to our privacy practices as disclosed in this Privacy Statement.
Beautiva Pty Ltd collects personal information about you to:
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process your order for products or services purchased through the Website (“Products”);
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arrange postage of Products;
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contact you in response to a query or feedback from you; and
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enable more efficient browsing of the Website.
2. Collection of personal information
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In the course of providing Products to you, Beautiva Pty Ltd may collect personal information about you, including:
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your name
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your address
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your email address; and
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your mobile number
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credit or debit card details
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Credit or debit card details are:
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collected by Square payment gateway; and
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then regularly removed from Beautiva’s computer system
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Usually we collect personal information directly from you, from data you input through the Website, including via:
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the registration form on the Website;
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the sponsorship form on the Website;
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electronic mail subscription forms on the Website;
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information you provide through participation in any aspect of the Website, including the “wish list” feature and Blog; and
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online payment gateways, e.g. Smart Mini, Square
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Personal information can also be collected through cookies and usage tracking (see below)
2. USE and DISCLOSURE of PERSONAL INFORMATION
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We may use or disclose your personal information:
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in providing Products to you;
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to contact you to discuss the Products or orders for Products generally, or in response to a query or feedback from you;
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to forward direct marketing material such as newsletters or special offers. (You can opt out of receiving direct marketing material and Beautiva Pty Ltd does not ever rent, sell or lease customer lists to third parties.); and
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to carry out administrative functions associated with the provision of the Products, such as processing payments.
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Material posted to the Website by you, including comments to any blog post, will be accessible by members of the general public who visit the Website. Beautiva Pty Ltd will not otherwise give, sell, trade or disclose any of your personal information to a third party unless:
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you have provided us with your consent; or
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we are required to do so by law.
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3. COOKIES and USAGE TRACKING
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Beautiva Pty Ltd may use small text files called “cookies”:
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to enable more efficient browsing of the Website
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to keep you logged in to the Website as you move from page to page;
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for statistical purposes, such as to determine which pages our visitors view most often, and to provide a better browsing experience.
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Cookies are stored on your computer until they are deleted. Your browser settings may be adjusted to refuse cookies from the Website. However, please note that this may effect your browsing experience.
4. LINKS to OTHER WEBSITES
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The Website may contain links to other websites. Beautiva is not responsible for the privacy practices or the content of linked websites.
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Main consequences of failing to provide personal information
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If you elect not to provide your personal information, we may not be able to provide you with a complete and adequate service. In particular, we may not be able to process your payment for an order of Products if you do not provide sufficient personal information, or your order may be delayed.
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5. ACCESS and CORRECTION
You can check the information that we hold about you by accessing your account details upon logging in. If you find any inaccuracies, you can ask us to update or delete your personal information, which we will do promptly.
6. FURTHER INFORMATION
For further information about our privacy policy, please email us at enquiries@Beautiva.com.au.
Payment Methods
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Credit / Debit Cards
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AfterPay / PayPal / Smart Mini / Square
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PayID available at checkout